Refund and Returns Policy

Returns Policy for 8th Chamber Armory:

At 8th Chamber Armory, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, our Returns Policy is designed to make the return process simple and convenient. Please carefully review the following guidelines:

1. Return Eligibility:

   • Returns are accepted within 30 days from the date of purchase.
   • The item must be unused, in its original packaging, and in the same condition as received.
   • Customized or personalized items may not be eligible for return.

2. Return Authorization:

   • Prior to returning any item, customers must contact our customer service team to obtain a Return Merchandise Authorization (RMA) number.
   • Include the RMA number on the outside of the package.

3. Return Shipping:

   • Customers are responsible for return shipping costs unless the return is due to an error on our part.
   • We recommend using a trackable shipping method for your return.

4. Refund Process:

   • Once the returned item is received and inspected, we will process the refund to the original payment method.
   • Refunds may take 5-7 business days to reflect in your account.

5. Exchanges:

   • If you wish to exchange an item, please follow the return process and place a new order for the desired item.

6. Damaged or Defective Items:

   • In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund, including any associated return shipping costs.

7. Firearm Transfers and Ammunition:

   • Firearm transfers and ammunition sales are final. Please inspect these items upon receipt and contact us with any concerns.

8. Contact Information:

   • For all return inquiries, please contact our customer service team at [contact email or phone number].

We appreciate your business and aim to make your shopping experience with 8th Chamber Armory enjoyable and hassle-free. If you have any questions or concerns regarding our Returns Policy, please do not hesitate to reach out to our customer service team for assistance.